A clear description and a few photos usually get you to a better answer faster: firm price, rough range, scheduling window, or one quick follow-up question.

A wide shot plus a close-up usually tells most of the story.
This goes straight into the job dashboard. Estimate photos are private and do not get added to the public gallery.
What failed, what needs replacing, and what outcome you want.
When work can happen, who has access, and any constraints.
One or two clear photos usually do the heavy lifting.